METRO Information for Rice Undergraduates
What is the difference between a METRO Money Card and a Q Card?
Starting in Fall 2009 new students will automatically receive a Metro Money Card, which have a $10 value from their College Coordinator at no charge in order to make it easier to attend O-Week events. Current and returning students who wish to use the METRO can take advantage of the free METRO Q Cards that are available at no charge to undergraduate students from the Cashier's Office in the Allen Center.
When you pick up your card from the Cashier's Office you will be asked to accept the following terms and conditions governing your acceptance and use of the METRO Q Card.
- The METRO Q Card is for my personal use only and may not be sold, exchanged, loaned, given or otherwise willfully transferred to any other individual or entity. I understand and agree that any violation of the these restrictions will result in the loss of my ability to receive another METRO Q Card from Rice University for the remainder of my matriculation and may be considered a violation of the Code of Student Conduct.
- Any lost or stolen METRO Q Card will be canceled and must be reported to the Passport to Houston Office (713) 348-3994 or passport@rice.edu as soon as possible.
How do I use my METRO Cards?
Tap your Money Card or Q Card on the Q Box located on all buses and on ticket vending machines (TVM) on METRORail platforms. The correct fare will be deducted from your Money or Q Card for local, express, METRORail, or Park and Ride Services. When you tap your Money or Q Card on the Q Box, a green light will appear with your remaining balance. If you accidentally tap your card a second time on the Q Box, a red light will appear, however, you will not be charged a second time.
Will I have unlimited use of METRO bus and rail during the academic year?
Yes. Although your METRO Money Card can not have funds added to it, you can take your expended METRO Money Card to the Cashier’s Office to request a Q Card with funds on it based on your expected use of the Metro system during the academic year. Although METRO Money and Q-Cards do not expire, no cards will be issued or value added to Q-Cards between graduation and O-Week.
Should I keep my Q Card to use again in 2009-10?
Yes. Your Q-Card is good during each academic year that you are enrolled as an undergraduate student at Rice. Do NOT discard your Q Card at the end of the academic year.
How do I replace a lost/stolen Metro Money Card or Q-Card?
Once you realize you have lost your Metro Money Card or Q Card or it has been stolen, contact Kelly Harp immediately (713-348-3994 or passport@rice.edu). She will contact you when your replacement can be picked up at the Cashier’s Office. Replacement cards (either Metro Money or Q) are $10 each.
What if I want to use Metro during the summer?
Both Metro Money and Q Cards will work during the summer months, however if you run out of funds during the summer, you will need to either reload funds at your own expense or request an authorization form (verifying your summer student status) from the Registrar to purchase a separate Student Discount Card (50% off) at the Metro Office at 1900 Main St.
Where is the Passport to Houston Office located?
We are located in the office south of the Chapel in the RMC Cloisters.
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